When your card arrives, activate it. Follow the printed activation and identity verification steps that are on the materials that arrive with your card.

You should receive your card approximately 7 to 10 business days after you place your order. If you do not receive your card within 10 business days, call Customer Service at 1-866-387-7363.

Fill out a quick online order form and we’ll ship you a personalized card! There’s no credit check¹ and no upfront fees. To activate the Card Account, you will be required to provide your name, street address, date of birth and other information that will allow us to identify you. We must collect this information in accordance with The USA PATRIOT Act, a Federal law that requires all financial institutions and their third-party service providers to obtain, verify and record information that identifies each person who opens a Card Account. Residents of the State of Vermont are ineligible to open a Card Account.

Some locations may not charge a fee, but others may. Load fees vary from zero to $3.95. Find the lowest-cost Netspend Reload Network location nearest to you.

When you have your tax refund directly deposited to your card account, you don’t have to wait for a paper check. That means you’ll get your refund faster.³ Bring your Routing Number and Account Number to your tax preparer, or if you’re filling out your own taxes, indicate them in the designated sections.