Privacy and Security Center

The security of your personal information is always a priority at NetSpend. We work hard to help ensure your account information stays secure.

Protect Your Money and Your Card

Every day, there are people who will try to gain access to your account using information they get from you in order to steal your money. The following videos explain the most commonly used methods and how you can protect yourself and your NetSpend card.

  • What is Phishing?

    Phishing is one of the most common scams around. Learn how you can protect yourself and your NetSpend card from falling victim.

  • protect your prepaid card

    Protecting Your NetSpend Card

    Your NetSpend card is the access point for your money. Learn the best ways to protect it, and yourself, from falling victim to fraud.

  • Social Engineering Scams

    Learn how you can keep fraudsters from using your social media and email account to steal money from your NetSpend card.

How We Protect You

NetSpend is serious about safeguarding your personal information online.

How to Report Fraud

The sooner we know what has happened, the sooner we can begin helping you.

Phishing and Other Scams

Discover what phishing is and how to recognize it.

Resources

Information regarding NetSpend and your security.

OnGuardOnline.gov – Tips from federal government to help you protect your personal information.
FTC.gov – Information from the Federal Trade Commission to help you avoid identity theft and learn what to do if your identity is stolen.
FDIC.gov – Tips from the FDIC about how to protect yourself from identity theft and fraud.