PRIVACY AND SECURITY CENTER

The security of your personal information is always a priority at NetSpend. We work hard to help ensure your account information stay secure.

Protect Your Money and Your Card

Every day, there are people who will try to gain access to our account using information they get from you in order to steal your money. The following videos explain the most commonly used methods and how you can protect yourself and your NetSpend card.

What is Phishing?

Phishing is one of the most common scams around. Learn how you can protect yourself and your NetSpend card from falling victim.

Protecting Your NetSpend Card

Your NetSpend card is the access point for your money. Learn the best ways to protect it, and yourself, from falling victim to fraud.

Social Engineering Scams

Learn how you can keep fraudsters from using your social media and email account to steal money from your NetSpend card.

How We Protect You

NetSpend is serious about safeguarding your personal information online.

How to Report Fraud

The sooner we know what has happened, the sooner we can begin helping you.

Phishing and other Scams

Discover what phishing is and how to recognize it.

Resources

Information regarding NetSpend and your security.

OnlineOnGuard.gov - Tips from federal government to help you protect your personal information.

FTC.gov - Information from the Federal Trade Commission to help you avoid identity theft and learn what to do if your identity is stolen.

FTC.gov - Tips from the FDIC about how to protect yourself from identity theft and fraud.

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FDIC MasterCard VISA Click for the Business Review of prepaid debit card provider, NetSpend Corporation.

NetSpend Visa Prepaid Cards and NetSpend Prepaid MasterCard cards are issued by The Bancorp Bank, BofI Federal Bank and MetaBank, Members FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted, and pursuant to license by MasterCard International Incorporated, respectively. Please see back of your card for its issuing bank. Cards ordered through this site are issued by MetaBank. NetSpend is a registered agent of The Bancorp Bank, BofI Federal Bank and MetaBank, respectively. NetSpend Prepaid MasterCard cards may be used everywhere Debit MasterCard is accepted. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787.

MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

All trademarks and brand names belong to their respective owners. Use of these trademarks and brand names do not represent endorsement by or association with this card program. All rights reserved.

© 2014 Total System Services, Inc.®. All rights reserved worldwide. TSYS® and NetSpend are federally registered U.S. service marks of Total System Services, Inc.