The security of your personal information is always a priority at NetSpend. We work hard to help ensure your account information stay secure.

How We Protect You

NetSpend is serious about safeguarding your personal information online.

How to Report Fraud

Reporting Fraud

The sooner we know what has happened, the sooner we can begin helping you.

Phishing and other Scams

Discover what phishing is and how to recognize it.


Information regarding NetSpend and your security. - Tips from federal government to help you protect your personal information. - Information from the Federal Trade Commission to help you avoid identity theft and learn what to do if your identity is stolen. - Tips from the FDIC about how to protect yourself from identity theft and fraud.

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FDIC MasterCard VISA Click for the Business Review of prepaid debit card provider, NetSpend Corporation.

NetSpend Visa Prepaid Debit Cards and NetSpend Prepaid Debit MasterCard cards are issued by The Bancorp Bank, BofI Federal Bank and MetaBank™, Members FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted, and pursuant to license by MasterCard International Incorporated, respectively. Please see back of your card for its issuing bank. Cards ordered through this site are issued by MetaBank. NetSpend is an authorized Independent Sales Organization of The Bancorp Bank, BofI Federal Bank and MetaBank, respectively. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787.

MasterCard and the MasterCard brand mark are registered trademarks of MasterCard International Incorporated. NetSpend, NetSpend Premier, Anytime Alerts, Pay-As-You-Go, and FeeAdvantage are service marks of NetSpend Corporation.

All other trademarks and service marks belong to their respective owners.

© 2014 Total System Services, Inc.®. All rights reserved worldwide. TSYS® and NetSpend are federally registered U.S. service marks of Total System Services, Inc.