Security

How to Protect Your Identity and Avoid Scams

Oct 19, 2016

Unfortunately, identity theft is one of the fastest growing crimes in the United States with millions of victims a year according to the Federal Trade Commission (FTC). If you’ve been a victim of identity theft, then you know how frustrating it can be to resolve and reclaim your money.

One of the most common ways criminals get a hold of sensitive information is through phishing. Phishing doesn’t require any hacking because the criminals get what they need directly from their target by posing as a trustworthy entity (such as your bank, phone company, etc.) and contacting the target through email, over the phone, or through text message.

For more information on phishing and how to avoid it, watch the following video:

Video Transcript:

These days, it pays to know how to keep your information safe and secure, especially when it comes to protecting your money. That’s because everyday there are people trying to find ways into your account.

Many times criminals don’t even have to try to get information. All they have to do is ask you. It’s called phishing.

Phishing is when a fraudster contacts you through email, by phone, or through text message pretending to be a legitimate business. Then they ask you to provide information like your online account login and password, your card number or PIN, even your social security number!

You might think that you would never give out your information to someone like this, but it is estimated that 1.2 million people give their information out to a criminal every year in the United States. You can avoid being one of them by recognizing these scams.

  • Never give your information out to anyone who contacts you out of the blue.
  • Always use the phone number or web address on the back of your card to contact us.
  • Make sure your password isn’t easy to figure out. Use a combination of letters, numbers and symbols.
  • Also, never use the same login information on your financial accounts that you do on other accounts like email or shopping sites.

Finally, report suspicious activity by calling the number on the back of your card. Not only does this help protect you, but it helps protect others as well.

Remember, we will not call, text, or email to ask you for your personal information unless you have requested a call back. Be aware of phishing and protect your information so that you can avoid becoming the next victim.

For more on how to keep your information secure, visit the Netspend Security Center.