Contact Us

We’re here to help. Our customer service representatives are happy to answer any questions you may have about your All-Access Account.

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Email Us

Cardholders should email us through your secure inbox. Log in to the online Account Center to use this service. Other inquiries can be sent to

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Call Us

For Customer Service, please call the phone number on the back of your All-Access Debit Card.

M–F 8AM–10PM Central
Sat. & Sun. 8AM-8PM Central

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Mail Us

Netspend Corporation
PO Box 2136
Austin, TX 78768-2136

Please note: We cannot accept cash or checks via mail.