Contact Us
We’re here to help. Our customer service representatives are happy to answer any questions you may have about your All-Access Account.
Email Us
Cardholders should email us through your secure inbox. Log in to the online Account Center to use this service. Other inquiries can be sent to customerservice@netspendallaccess.com
Call Us
For Customer Service, please call the phone number on the back of your All-Access Debit Card.
M–F 8AM–6PM Central
Sat. & Sun. 8AM-5PM Central
Mail Us
Netspend Corporation
PO Box 2136
Austin, TX 78768-2136
Please note: We cannot accept cash or checks via mail.