We're here to help. Our customer service representatives are happy to answer any questions you may have about your NetSpend Prepaid Card.
For Customer Service, you can reach us in a variety of ways:
Cardholders should email us through your secure inbox. Log in to the online Account Center to use this service.
Other inquiries can be sent to email@example.com.
For Customer Service, call us toll-free at 1-86-NETSPEND (1-866-387-7363)
Monday through Friday: 8AM-10PM Central Time
Saturday and Sunday: 8AM-8PM Central Time
PO Box 2136
Austin, TX 78768-2136
Buy or load a card at any of our retail partner locations.
For Complaints or Compliments
E-mail our President, Chuck Harris at firstname.lastname@example.org.
For Partnership Opportunities
For Media Relations
Contact our public relations department at email@example.com.
For Law Enforcement Related Inquiries
Contact us at LEInquiries@netspend.com
701 Brazos St.
Austin, TX 78701