Contact Us

We’re here to help. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card.

For Customer Service, you can reach us in a variety of ways:

Find us

Buy or load a card at any of our retail partner locations.

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For complaints or compliments

E-mail our President at president@netspend.com.

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For partnership opportunities

Submit a partnership request.

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For media relations

Contact our public relations department at mediarelations@netspend.com.

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For law enforcement related inquiries

Email us at LEInquiries@netspend.com.

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For correspondence

701 Brazos St.
Austin, TX 78701