Tip Network

Case Study: Barteca Restaurant Group Simplifies Tip Payout, and Increases Accuracy with Netspend Tip Network™

Apr 11, 2019

Woman working in restaurant

Barteca Restaurant Group operates 29 restaurants across eight states, staffing up to 80 employees per location. With a staff in the thousands, Barteca knew its employees were handling large amounts of cash to pay out daily tips – a slow, cumbersome process that came with countless risks, including:

  • A cash shortage: The majority of the tips Barteca received came from credit card payments, so there was rarely sufficient cash in the registers to tip out staff at the end of each day.
  • Lost time: The manual process of pooling and splitting tips was time consuming and difficult to track, resulting in shorted support staff and underreported tips.
  • Unnecessary risk: Restaurant managers were manually counting cash and calculating tips, which took hours while leaving the door open to risk. Many employees reported being skeptical as to whether their tips were being allocated correctly. Not only was it time consuming, but having a large amount of  cash on hand created undue risk for restaurant managers and employees.

After researching alternative options, Barteca selected Netspend to streamline its tip payout process, implementing Netspend’s Tip Network custom software to calculate its employees’ tips and gave employees the option to have their tips distributed to them via the optional Skylight ONE® Visa Prepaid Card.

Since implementing Netspend’s Tip Network solution, Barteca has increased employee safety, distributed pooled tips faster and more accurately, reduced costs, achieved greater transparency and created an employee-friendly tip disbursement policy that has helped them to retain and hire top talent.

Click here to view the full case study, revealing how Netspend’s Tip Network solution has helped Barteca Restaurant Group save $1,000 a month at each location in operational costs.1


 

1 Data provided by Barteca Restaurant Group

The Skylight ONE Visa Prepaid Card is issued by Axos Bank™ pursuant to a license from Visa U.S.A., Inc., and can be used everywhere Visa debit cards are accepted. The Skylight ONE Prepaid Mastercard® is issued by Axos Bank pursuant to a license by Mastercard International Incorporated.  Axos Bank, Member FDIC.  Netspend, a TSYS® Company, is a registered agent of Axos Bank. The Skylight ONE Visa Prepaid Card may be used everywhere Visa debit cards are accepted. The Skylight ONE Prepaid Mastercard may be used everywhere Debit Mastercard is accepted. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of the Card Account is subject to activation, ID verification and funds availability. Transaction fees, terms, and conditions apply to the use and reloading of the Card Account. See the Cardholder Agreement for details.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.