IMPORTANT INFORMATION FOR OPENING A CARD ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens a Card Account. WHAT THIS MEANS FOR YOU: When you open a Card Account, we will ask for your name, address, date of birth, and your government ID number. We may also ask to see your driver’s license or other identifying information. Card activation and identity verification required before you can use the Card Account. If your identity is partially verified, full use of the Card Account will be restricted, but you may be able to use the Card for in-store purchase transactions. Restrictions include: no ATM withdrawals, international transactions, account-to-account transfers and additional loads. Use of Card Account also subject to fraud prevention restrictions at any time, with or without notice. Residents of Vermont are ineligible to open a Card Account.
While this specific feature is available at no cost, certain other transaction fees and costs, terms, and conditions are associated with the use of this card. See the Cardholder Agreement or Online Account Center for more details.
Upon successful activation and registration of the Card Account, funds on deposit at Republic Bank & Trust Company Member FDIC, are insured up to the standard maximum deposit insurance limit. Coverage limit is subject to aggregation of all of Cardholder’s funds held on deposit at Republic Bank & Trust Company.
Faster funding claim is based on a comparison of our policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.
Bill payments may be subject to fees. Details about bill payment methods are available in the Online Account Center.
Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details. Mobile Check Capture service is not available for use within the state of New York.
Fees for bank transfers are determined by the transferor’s bank and may be charged to the transferor’s bank account by the service provider or originating bank. No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; a $4.95 fee applies to each such transfer conducted through a Netspend Customer Service agent.
Fee may be assessed by reload location and may vary from location to location.
We understand these are tough times as we adjust to staying home more and social distancing from each other. It can be even tougher for those without bank accounts, but Netspend can help.
Netspend prepaid cards, specifically, offer:
- No credit check[1] because this is not a credit card
- No-cost[2] direct deposit
- FDIC-insured funds by the issuing bank[3]
- No minimum balance required
- Acceptance everywhere Debit Mastercard®and Visa® debit cards are accepted
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You can sign up for a Card Account and start taking advantage of these benefits:
- Buy groceries & takeout online
You can use your Netspend Prepaid Card to shop online at grocery stores and either have your groceries delivered right to your doorstep or use a curbside pickup service, so you can avoid going inside the supermarket. You can also use your Card to order takeout to support local restaurants in your area.
- Get paid up to 2 days faster with Direct Deposit[4]
Enroll to receive direct deposit of your government benefits or paycheck funds to your Card Account and get them up to 2 days faster.[4] Avoid waiting in line to cash your check. Learn more here.
- Pay your bills remotely[5]
With your Netspend Prepaid Card you can pay your bills over the phone or through your utility service’s online portal, instead of in person.
- Stream movies & TV shows
Sign up for streaming services using your Card, so you can watch movies or episodes of your favorite tv shows from the comfort of your couch or bed.
- Use Mobile Check Load[6]
Stop waiting in lines to cash your checks and load them to your Card Account with your smartphone. Learn more about Mobile Check Load.
- Send money to friends & family[7]
Send or receive money using your Netspend Account. See the different ways you can send money.
- Reload locations[8] are still open
If you have cash that you need to load to your Netspend Card Account, you can do so at a reload location. Almost all of our reload locations are still open during shelter-in-place orders because they are essential businesses. Use our location finder to find the one closest to you.
If you need to reach Netspend customer service, you can see how to contact us here.
Please stay safe and healthy.
