Reload Pack Details
What is a Reload Pack?
The Reload Pack is a convenient new way to add cash onto your NetSpend Card.
Step 1. Purchase a NetSpend Reload Pack (the price typically ranges from $2.95-$4.95, but may vary by retailer) to Load funds onto your NetSpend Card at a participating retailer with the amount of funds you want to Load onto any NetSpend Card. (Example: If you want to Load $100 on a Card your purchase will be $102.95, the $100 Load plus the $2.95 cost of the Reload Pack).
Step 2. Log into your online Account and enter the reload number printed on the reload pack or call customer service at 1-86-NETSPEND (1-866-387-7363) to process your reload by phone. The funds will be instantly transferred to you Card.
Step 3. Make purchases with newly added funds!
Where can I buy Reload Packs?
Reload packs are only available at participating retailers. The below list will grow as new retailers are added.
Can someone buy a Reload Pack for me?
Yes. Anyone can buy a Reload Pack; however, you must have a NetSpend Card number in order to complete the reload.
What happens if I lose my Reload Pack before I Load my Card?
Your Reload Pack is just like cash if you lose it; however, if you still have your store receipt you can call customer service at 1-86-NETSPEND (1-866-387-7363) and they can trace your Reload Pack purchase.